Wholesale Terms
Last updated: 5/8/2024
Please note: These terms apply only to our wholesale customers (bookstores, distributors, etc.) who have applied and been approved for a special wholesale account with Catholic Books Direct. They do not apply to ordinary retail customers.
Wholesale Pricing
Discounted wholesale pricing is available on our website after logging in under your approved wholesale account.
Pricing and discounts are subject to change at any time by the publisher or Catholic Books Direct. In the unlikely event that pricing differs after an order is placed, we will notify you before processing the order.
Ordering
Orders are accepted only via our website at CatholicBooksDirect.com. We cannot accept email, phone or fax orders.
Invoices
Your first order must be prepaid with a credit card. Subsequent orders are billed on Net 30 terms, payable by check.
Sales Tax
A valid sales tax exemption form or resale license from your state must be provided before orders can be fulfilled.
Shipping/Delivery
Please allow up to one week for your order to ship if non-inventory/special order/backorder items are included.
Shipping will be billed at our carrier rates for the service selected. If you’d prefer to ship on your own UPS account, please email customerservice@catholicbooksdirect.com with your UPS account number and we will set your account up for collect billing.
In some cases, at our discretion, we may drop ship books to you directly from the publisher to decrease the time and cost of a consolidated shipment. If this occurs, we will only bill you for the shipping cost of the first shipment.
We will advise you if any backordered items requested will take longer than 2 weeks to arrive in stock. If you have an urgent need for titles, please let us know so we can plan accordingly.
Returns
Returns must be received within 30 days of delivery. All returns must be authorized and receive an RMA number before they are shipped back.
Damage returns will receive a refund for the cost of the book billed, or a replacement book (at our discretion). Discretionary returns will receive a refund for the cost of the book billed.
Return refunds will be issued as a credit memo to your account unless requested otherwise.
Restrictions
Items are restricted to sale within the United States and Canada through traditional retail (brick and mortar stores, parish gift shops, event sales, diocesan purchasing organizations, etc.) Items are not to be sold online (including through channels such as Amazon, e-Bay, etc.) or outside the US and Canada.